Knowledge base – FAQ section
Verified APK file
Android/IOS
4.7
378 reviews
2 million+
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18+
From 18 years
Get detailed answers to the most common questions about the Crazy Time app. Learn how to download the program, register, deposit, and play. If you don’t find the information you are looking for, please contact our support team.
Questions and answers
What can I do in Crazy Time App?
You can play a Crazy Time live show or just watch a stream. Additionally, you can manage your account, make deposits and withdrawals, contact customer support.
How to solve problems with downloading the app?
Ensure you have a stable internet connection, enough storage space, and that your device meets the app’s system requirements. If issues persist, contact customer support.
How do I reinstall the app?
Uninstall the app from your device. Then download and install it again from our official website.
How to find and download the app?
Visit our official website and follow the download instructions provided. The program is compatible with Android or iOS devices.
How to make a deposit in the application?
Go to the Deposit section. Then select the desired payment method, enter the amount, and follow the prompts to complete the transaction.
Is the app secure for financial transactions?
We use advanced encryption technologies to protect your personal and financial information. All transactions are processed through secure servers, preventing unauthorized entry.
How do I create an account using the app?
Open the application and click the Register button. Enter your name, email address, and password. After confirmation, you can log in and start using the program.
Can I use my existing account on the app?
Yes, you can use your existing account. Simply open the app and log in with your current username and password.
How do I check for and install app updates?
Open the software to check for updates. If an update is available, you will be prompted to download it. Alternatively, you can visit our official website to check for the latest version and download it manually.
How do I delete the app?
Find the app icon on your phone’s home screen, press and hold it, then select Delete. Confirm the action to remove the program.
How can I contact customer support?
Go to the Support section. You will be offered contact data: email and phone number. If necessary, the application has a built-in live chat.
Can I use the app offline?
No, the software requires an internet connection to function. This is necessary to access the game, make transactions, and use other app features.
What permissions does the app require and why?
We require specific permissions to use the application properly. These include access to storage (to save game data) and location (to comply with legal requirements and provide region-specific services).
How is my data protected?
We use encryption technologies such as AES-256 and secure servers using SSL/TLS protocols. The platform adheres to a strict privacy policy and data protection regulations, including GDPR compliance.
Are there any age restrictions for downloading the program?
To download and use the app, users must be at least 18 years old, or the legal age for gambling in their jurisdiction. This ensures compliance with legal regulations and promotes responsible gaming.
How to restrict access to the software for minors?
You can enable parental control features to block downloading and purchasing content for specific age categories. Moreover, we are implementing age verification during account creation.
How to find an app on Google Play?
The program is not available on Google Play. The official download link can be found on our website.
Is this app free?
The application is free to download and use. However, it includes in-app purchases and options for real-money gambling.
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